The Academyâctraining staff and psychometric assessment administrators are composed of experienced professionals from the Leadership Management Institute, Renaissance Communications, The Coaches Club, and the Center for Effective Organizations, Accord Mediation Services, and Maya Shaw Gale & Associates.
Center for Effective Organizations
Cary Gray, M.S., President & CEO
Gina Rae Hendrickson, PhD
Founder & President
University of California at Santa Barbara
Chamber of Commerce
Madonna May, M.A.
Customer Service Academy Administrator
Stefen Hermann, Founder
Robert Poole, President
Santa Barbara, California
Maya Shaw Gale, M.A.